provide an efficient service

we aim to be the best at the technology services we deliver to our clients.

MANAGED IT SUPPORT

LManage IT support involves various entity in IT which involves a great deal of work to manage and with our services we follow the service level of agreement to make sure our clients receive the best services. This involves deployment of new laptops and servers built specifically to their image specification, providing desktop and service desk support services.

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Laptops and Desktop Imaging

Lpart of the services we provide is to help our clients to build their laptops and desktop estate to a standard build. This will help to shape the process of replacing a desktop or laptop whenever it is needed or in the case a laptop or desktop is faulty with a standard build we can easily replace either hardware quickly without any disruption to a clients work.

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Desktop support

LDesktop support teams are those who visit our clients at their sites or offices. The desktop support team are a group of support analysts that act as the escalation point for the first line support in events when an issue cannot be dealt with remotely then the desktop team has the responsibility to take over and provide a proactive response in resolving the issue.

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Service Desk Team

Service Desk Team: these are the first point of contact for any IT issue. They are the group of analyst that picks up the calls and log the faults on the system while they remotely fix the issues at the point of first contact.

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This is one of the things we do best

We do provide services in various areas such as Infrastructure Support, Manage IT Support Services, Asset Management

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This is one of the things we do best

New Service tools are coming soon

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