Service Desk Tie One

Service Desk tie one these are the first point of contact for any  it issues they are the group of analyst that picks up the calls and also they do present our company in a friendly greetings and trying to make you are happy with the resolution of  our clients issues whenever they call. This team response to your call by logging it on the system and also tries to fix the issues as a point of first contact for any IT related issues  immediately.